Installation Guide - Manual
Installation guide for Cloud Desk 3.
Please follow all the steps carefully.
Upload
- Create a subdomain on your server
- Upload all files and folders from the upload directory into the root with your preferred FTP program. Important do not use cPanel to upload the zip file and unpack it, all permissions will be wrong if you do it that way!
- Set permissions (CHMOD 755) or sometimes CHMOD 777 depends on your server configuration to following folders: cache/, files/ and sub folders.
- On Apache or nginx you can add a .htaccess file to the folders mentioned above to protect them from accessing. More information on our website in the FAQ section.
Install the database
- Point your browser at https://www.yourdomain.com/install/install.php (where www.yourdomain.com is the URL of your Site).
Configuration and finishing
- Please delete the install folder!
- Point your browser at: https://www.yourdomain.com/operator/
- Sign in with your login information set in the installation wizard.
- Configure your live chat to suit your needs.
- Checkout our CloudDesk 3 FAQ for more tips and help.
Help for FTP, MySQL and PHP.